Dear Olivia,

Thank you for taking the time to e-mail us. Currently, we do not have

immediate plans for a location in Richmond just yet. However, I will be

happy to forward your suggestion to our real estate department.

Thank you again for your valuable feedback!

Sincerely,

Tish Parker

Assistant Manager, Customer Loyalty

A couple of days ago I sent an email to Baja Fresh (an awesome "fresh" mexican resturant) telling thme they should build one in Richmond. And I actually got a response back! And it appears to be a real person! How cool is that?